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Product Recall
DT Swiss Recalls Carbon Wheels Due to Crash Hazard
Recalled DT Swiss Carbon Fiber Road Wheels
DT Swiss Carbon Fiber Road Wheels
Recall Date: August 28th, 2025
Units: About 6,000 (In addition, about 150 were sold in Canada)
Hazards: A defect in the wheel can compromise the wheel's structural integrity, posing a crash hazard.
Remedies: Replace
Consumers should stop using the recalled wheels and contact DT Swiss to coordinate a replacement. Consumers should register the recalled wheels with DT Swiss at www.dtswiss.com/recall.
Description
This recall involves DT Swiss Carbon Fiber Road Wheels. The wheels have model codes ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, and ARC 50mm/55mm/65mm. These wheels were sold aftermarket and as original equipment on various high-end road bicycle brands. The DT Swiss ID code and the model code are located on the wheel rim on a small label located on the outside of the rim, which indicates "DT Swiss ID" followed by a 7-digit code. All wheels with DT Swiss ID code 2740000 or higher are affected by this recall.
Consumer Contact:
DT Swiss toll-free at 800-000-1994 from 8:30 a.m. to 3:30 p.m. MT Monday through Friday, email at [email protected], or online at https://www.dtswiss.com/recall or www.dtswiss.com and click on "Recall" at the bottom of the page for more information.Injuries:
The firm has received six reports of the outermost carbon layer separating around the rim flange. No injuries have been reported.
Manufacturers:
DT Swiss, of Grand Junction, Colorado
Retailers:
Independent bicycle dealers nationwide and sold as original equipment on various bicycle brands from September 2024 to July 2025 for between $1,000 and $1,880.
