DT Swiss Recalls Carbon Wheels Due to Crash Hazard
Recall Overview
| Recall Date | |
|---|---|
| Product | DT Swiss Carbon Fiber Road Wheels |
| Units | About 6,000 (In addition, about 150 were sold in Canada) |
| Hazards | A defect in the wheel can compromise the wheel's structural integrity, posing a crash hazard. |
| Remedies | Consumers should stop using the recalled wheels and contact DT Swiss to coordinate a replacement. Consumers should register the recalled wheels with DT Swiss at www.dtswiss.com/recall. |
| Manufacturers | DT Swiss, of Grand Junction, Colorado |
Details
This recall involves DT Swiss Carbon Fiber Road Wheels. The wheels have model codes ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, and ARC 50mm/55mm/65mm. These wheels were sold aftermarket and as original equipment on various high-end road bicycle brands. The DT Swiss ID code and the model code are located on the wheel rim on a small label located on the outside of the rim, which indicates "DT Swiss ID" followed by a 7-digit code. All wheels with DT Swiss ID code 2740000 or higher are affected by this recall.
Consumer Contact
DT Swiss toll-free at 800-000-1994 from 8:30 a.m. to 3:30 p.m. MT Monday through Friday, email at [email protected], or online at https://www.dtswiss.com/recall or www.dtswiss.com and click on "Recall" at the bottom of the page for more information.
