Consumer Contact:
Bestway toll free at 844-593-4003 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://BWrecallsupport.expertinquiry.com or email at
[email protected] for more information. Intex toll-free at 800-549-8829 from 8:30 a.m. to 5 p.m. PTMonday through Friday, or online at www.Intexcorp.com/recall or email
[email protected] for more information. Polygroup toll-free at 888-621-4137 from 5 a.m. to 11 p.m. MT Monday through Friday or online at https://polygrouprecall.com or email at
[email protected] for more information.
Injuries:
CPSC believes that nine children between the ages of 22 months and 3 years old have drowned, after gaining access to the pools via the footholds. The incidents occurred in California, Texas, Florida, Michigan, Wisconsin and Missouri between 2007 and 2022. CPSC is also aware of three other incidents in 2011 and 2012 where children who gained access to the recalled pools were reported to have previously used the compression strap to gain entry to the pool.
Retailers:
The recalled above-ground pools have been sold since 2002 at stores nationwide, including Walmart, Target, Sears, Lowe's, Kmart, Toys "R" Us, Sam's Club, The Home Depot, Big Lots, Costco and BJ's (among others), as well as online at Amazon.com, Wayfair.com and Bestway USA, Intex, Funsicle and Summer Waves websites.
Distributors:
Bestway (Hong Kong) International Ltd.
Intex Recreation Corp. (Long Beach, California)
Polygroup North America Inc. (El Paso, Texas)