Consumer Contact:
Johnson Health Tech Trading toll-free at 800-209-3539 from 8 a.m. to 7 p.m. CT Monday through Friday, email at
[email protected], or at www.bowflex.com/recalls or online at www.bowflex.com and click "Recalls" at the bottom of the page.
Injuries:
Johnson Health Tech Trading has received 12 reports of the plates dislodging during use with no injuries for units it sold. Nautilus received 337 reports of the plates dislodging during use for units it sold, including 111 resulting in injuries such as concussions, abrasions, broken toes or contusions.
Retailers:
Johnson Fitness & Wellness, DICK'S Sporting Goods and Best Buy stores nationwide and online at www.Bowflex.com and www.Amazon.com as early as 2004 through April 2024 by BowFlex Inc., (formerly Nautilus Inc.), and from May 2024 through May 2025 by Johnson Health Tech Trading Inc. for between $200 and $800.
Importers:
BowFlex Inc., (formerly Nautilus Inc.), of Vancouver, Washington
Johnson Health Tech Trading Inc., of Cottage Grove, Wisconsin