Consumer Contact:
Baseus toll-free at 888-568-7216 from 8 a.m. to 5 p.m. ET Monday through Friday, email
[email protected], or online at https://www.baseus.com/pages/recall_select_BS-30KP365 or www.baseus.com and click on "Product Recall Information" at the top of the page for more information.
Injuries:
Baseus has received 76 reports of incidents involving the portable chargers, including 72 reports of bulging and four reports of fire, including three reports of property damage.
Retailers:
Online at Amazon.com, AliExpress.com, Walmart.com and Baseus.com from April 2020 through April 2025 for between $39 and $90.