Consumer Contact:
BMC USA toll-free at 888-262-7755 from 9 a.m. to 5 p.m. PT Monday through Friday, email at
[email protected], or online at www.bmc-switzerland.com/pages/platform/kaius-01-voluntary-recall or www.BMC-Switzerland.com and click on "Learn More" under the "Voluntary Recall for Inspection" banner at the top of the webpage.
Retailers:
Authorized BMC bicycle dealers nationwide and online from July 2022 through February 2025 for between $4,500 and $12,000.