Black Diamond Equipment Recalls PIEPS Pro IPS Avalanche Transceivers Due to Risk of Loss of Emergency Communications

Recalled PIEPS PRO IPS Avalanche Transceiver - front

PIEPS Pro IPS Avalanche Transceivers

Recall Date: December 26th, 2024
Units: About 770 (In addition, about 70 were sold in Canada)
Hazards: The battery compartment within the avalanche transceiver could not have enough contact force to supply power. In some cases, the transceiver will fail to power on or cease operating during use. It would make it impossible to locate a victim in an avalanche emergency situation, which could result in serious injury or death.
Remedies: Refund
Repair
Consumers should immediately stop using the avalanche transceivers and contact Black Diamond for a full refund or free repair, including shipping. Consumers will not be asked for proof of purchase and will receive a pre-paid shipping label to return the recalled transceivers. Black Diamond is contacting all known purchasers.

Description

This recall involves all Black Diamond Equipment PIEPS Pro IPS Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a yellow mark button. They measure about 5 inches long by 3 inches wide. PIEPS appears in yellow lettering and PRO IPS in white lettering on the front of the unit. The first four numbers in the transceivers' serial number range from 2326 through 2445 for recalled units and can be found on the label on the inside of the battery compartment door.

Images:

Recalled PIEPS PRO IPS Avalanche Transceiver - front

Recalled PIEPS PRO IPS Avalanche Transceiver - back

Transceiver's serial number location

Consumer Contact:

Black Diamond toll-free at 866-306-0865 from 9 a.m. to 4:30 p.m. MT Monday through Friday, email at [email protected], or online at https://www.blackdiamondequipment.com/en_US/content/product-recalls/ or www.blackdiamondequipment.com and click on "Product Recalls" located at the top of the webpage or for more information.

Injuries:

Black Diamond has received one report of the battery compartment not operating correctly. No injuries have been reported.

Retailers:

Alpenglow Sports, Cripple Creek Backcountry, EVO Gear, Liberty Mountain, Mountain Chalet, Mammoth Mountaineering and other specialty outdoor stores nationwide, and online at www.backcountry.com, www.polaris.com and www.blackdiamondequipment.com from February 2024 through November 2024 for between $530 and $620.