Consumer Contact:
Lucid toll-free at 888-910-0236 from 10 a.m. to 6 p.m. ET Monday through Thursday, or on Friday from 10 a.m. to 4 p.m. ET, by email at
[email protected], or online at https://lucidmattress.com/recall/upholsteredplatformbed/ or http://www.lucidmattress.com and click on "Recalls" at the bottom of the page.
Injuries:
The firm has received 245 reports of the beds breaking, sagging or collapsing during use, causing 18 injuries, including contusions and bruises.
Retailers:
Online at Amazon.com, Bed Bath & Beyond, Belk.com, Brookside, eBay, Home Depot, JC Penney, Lowes.com, Lucid, Macys, Menards, Overstock, QVC, Sears.com, Target.com, Malouf VIP, Wayfair and Walmart, and in stores nationwide from September 2019 through April 2024 for between $150 and $250.