Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard
Recall Overview
| Recall Date | |
|---|---|
| Product | Humane Charge Case Accessory for Ai Pin |
| Units | About 10,500 |
| Hazards | The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard. |
| Remedies | Consumers should immediately stop using the recalled Charge Case Accessory and contact Humane to receive a full refund or free replacement. Consumers will have the option to receive a refund or a replacement Charge Case Accessory. Consumers who purchased the Charge Case Accessory will receive a $149 refund, while consumers who purchased the Charge Case as part of the Ai Pin Complete System will receive a $129 refund. The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months. Consumers should dispose of the product in accordance with any local and state laws, and not in the trash. |
Details
This recall involves the Humane Charge Case Accessory. The Charge Case Accessory charges the Humane Ai Pin. The Ai Pin is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome with the Humane logo in gray on the back of the case. The Charge Case Accessory measures about 2 ¾ x 1 ½ x 2 ¼ inches. This recall only includes the Humane Charge Case Accessory and no other Humane products.
Consumer Contact
Humane toll-free at 844-481-1900 from 9 a.m. to 5 p.m. PT Monday through Friday, email at [email protected], or online at https://humane.com/ccrecall or at https://humane.com/aipin and click "Charge Case Recall" at the bottom of the page.
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