Consumer Contact:
Excalibur Crossbow toll-free at 888-689-1289 Monday through Thursday from 8 a.m. to 5 p.m. ET, email at
[email protected], online at www.excaliburcrossbow.com and click on "Recalls" or https://excaliburcrossbow.com/c2-crank-recall/ for more information.
Injuries:
Excalibur has received 538 reports of the C2 Crank cocking aid hooks breaking during use, resulting in plastic projectiles flying and hitting consumers, including one injury where a consumer reportedly suffered a permanent eye injury.
Retailers:
Bass Pro Shops, Cabela's, and other stores nationwide and online at excaliburcrossbow.com, ebay.com and amazon.com from January 2008 through December 2021 for about $190.