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Product Recall
Box Components Recalls BMX Race Bicycle Stems Due to Fall Hazard
Recalled Box One Oversized 31.8 Delta Stem
BMX Race Box One Bicycle Stems
Recall Date: February 1st, 2024
Units: About 160
Hazards: The stems' faceplate can crack and break, loosening the handlebars, and cause the rider to lose control, posing a risk of injury to the user in a crash.
Remedies: Refund
Replace
Consumers should immediately stop using the recalled bicycle stems and contact Box Components for a full refund or a free replacement stem, including shipping.
Description
This recall involves BMX Race Box One Oversized 31.8 Delta bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems have dual-tone gray stripes, laser-etched at an approximate 45-degree angle on the stem body's sides. "Boxone" and the Box icon are also laser-etched on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.
Consumer Contact:
Box Components at 800-797-6880 from 8 a.m. to 5 p.m. PT Monday through Thursday; email at [email protected]; or online at https://boxcomponents.com/pages/recall-claim-form-delta-stem to process a recall claim or at https://boxcomponents.com/pages/recall-bulletin or https://boxcomponents.com and click on "Recalls and Bulletins" at the bottom of the page for more information.Injuries:
The firm has received one report of a stem faceplate's cracking. No injuries have been reported.
Retailers:
BMX Race dealers nationwide and online at https://boxcomponents.com from January 2023 through October 2023 for about $100 for the bicycle stems sold separately.
Distributors:
The Cycle Group, Dba Box Components, from Anaheim, California
