DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard
Recall Overview
| Recall Date | |
|---|---|
| Product | Hover-1 Helix hoverboards (Camouflage and Galaxy colors only) |
| Units | About 25,000 |
| Hazards | The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard. |
| Remedies | Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard. |
Details
This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard.
Consumer Contact
DGL toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at https://www.hover-1.com/pages/important-safety-information or www.hover-1.com and click on "Important Recall Information" at the top of the page.
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