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Product Recall
Murf Electric Bikes Recalls Electric Bicycles Due to Fall and Injury Hazards (Recall Alert)
Recalled Murf electric bicycle, The Fat Murf model
Electric bicycles
Recall Date: November 2nd, 2023
Units: About 9,000
Hazards: The bicycles do not meet the U.S. safety standard, posing fall and injury hazards to the rider.
Remedies: Repair
Consumers should immediately stop using the recalled electric bikes and contact Murf's store for a free repair. Consumers can perform this repair themselves with the repair video available at https://youtu.be/yomCMeGnVTE. Murf Electric Bikes is contacting all purchasers directly.
Description
This recall involves all Murf's electric bicycles (e-bikes) sold prior to April 20, 2022. The electric bikes have an electric assist motor and are equipped with a bell, a headlight and a tail light. "Murf" is printed on the sides of the down tube of the bicycle frame. The electric bikes were sold in black, white, beige, blue, cream, gray or green colors. Model Name Model Years The Fat Murf 2017-2022 Alpha Cargo 2017-2022 Alpha Murf 2017-2022 Fat Murf Step Thru 2017-2022 Fat Pax Step Thru 2017-2022 Izzy Step Thru 2017-2022 Mini Murf 2017-2022 Pax Step Thru 2017-2022 Izzy Beach Cruiser 2017-2022
Consumer Contact:
Murf toll-free at 888-855-0770 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.murfrecall.com or https://murfelectricbikes.com and click on "Recall" for more information.Injuries:
The firm has received one report of a fall including one minor injury.
Retailers:
Murf's store in San Clemente, California, online at https://murfelectricbikes.com, and at bicycle stores nationwide from July 2017 through April 2022 for between $1,700 and $3,000.
Importers:
Murf Electric Bikes LLC, of San Clemente, California
