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Product Recall
Future Motion Recalls Onewheel Self-Balancing Electric Skateboards Due to Crash Hazard; Four Deaths Reported
Recalled Onewheel (original)
Onewheel Electric Skateboards (all models)
Recall Date: September 29th, 2023
Units: 300000
Hazards: The skateboards can stop balancing the rider if the boards' limits are exceeded, posing a crash hazard that can result in serious injury or death.
Remedies: Refund
Repair
Consumers should immediately stop using the recalled Onewheel electric skateboards. Consumers with the Onewheel GT, Onewheel Pint X, Onewheel Pint, or Onewheel+ XR electric skateboards should download or update the Onewheel app, and use the app to update the firmware on their board to include Haptic Buzz alert functionality. Haptic Buzz is a tactile and audible warning system that provides the rider with a buzzing sensation and sound when nearing the limits of the board or when in low battery or error states. The firmware update for the Onewheel GT will be available within one week, with the firmware update for the Pint X, Pint, and XR launching within six weeks.
Description
This recall involves all models of Future Motion Onewheel self-balancing electric skateboards, including Onewheel (original), Onewheel+, Onewheel+ XR, Onewheel Pint, Onewheel Pint X and Onewheel GT. The model name is on the side of the skateboard. The Onewheel logo is printed on the rail of the skateboards.
Images:
Recalled Onewheel (original)
Recalled Onewheel+
Recalled Recalled Onewheel+ XR
Recalled Onewheel Pint
Recalled Onewheel Pint X
Recalled Onewheel GT
Consumer Contact:
Future Motion online at https://recall.onewheel.com or at https://onewheel.com and click on "Recall" for more information or by phone at 800-283-7943 from 10 a.m. to 4 p.m. PT Monday through Friday.Injuries:
Future Motion has received dozens of reports of incidents involving the electric skateboards, including four reported deaths between 2019 and 2021 and injuries such as traumatic brain injury, concussion, paralysis, upper-body fractures, lower-body fractures and ligament damage. The reported deaths resulted from head trauma and, in at least three of those incidents, the rider was not wearing a helmet.
Manufacturers:
Future Motion Inc., of Santa Cruz, California
Retailers:
Online at www.onewheel.com and other websites and at independent shops nationwide from January 2014 through September 2023 for between $1,050 and $2,200.
