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Product Recall
Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)
Recalled Polaris Model Year 2022 MATRYX PRO RMK Snowmobile
Polaris Snowmobiles, Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS
Recall Date: August 31st, 2023
Units: About 15,900 (In addition, about 7,040 were sold in Canada) (These vehicles were previously recalled in May 2023 for a different hazard)
Hazards: The handlebar hooks on the recalled snowmobiles pose a puncture hazard and risk of serious injury if the rider's body impacts the handlebar hook during a crash.
Remedies: Repair
Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and registered owners directly.
Description
This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" or "KHAOS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of vehicle's frame. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.
Images:
Recalled Polaris Model Year 2022 MATRYX PRO RMK Snowmobile
Recalled Polaris Model Year 2022 MATRYX RMK KHAOS Snowmobile
Recalled Polaris Model Year 2023 MATRYX PRO RMK Snowmobile
Recalled Polaris Model Year 2023 MATRYX RMK KHAOS Snowmobile
Close-up of Recalled Snowmobile Handlebar Hooks
Close-up of Recalled Snowmobile Handlebar Hooks
Recalled Polaris Snowmobile VIN/Model Number Location
Vehicle Identification Number (VIN) location in the right side of the tunnel1
Consumer Contact:
Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls.Injuries:
The firm has received four reports of puncture wounds caused by impact with the handlebar hooks.
Manufacturers:
Polaris Industries Inc., of Medina, Minnesota
Retailers:
Polaris dealers nationwide from December 2019 through April 2023 for between $13,300 and $22,000.
