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Product Recall
BISSELL Expands Recall of Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard
Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551R and 25518)
BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551R and 25518
Recall Date: April 6th, 2023
Units: About 2,000 (About 56,000 BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 were previously recalled in January 2023)
Hazards: The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.
Remedies: Repair
Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the recalled product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
Description
This recall expansion involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551R and 25518. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.
Images:
Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551R and 25518)
Location of model number
Consumer Contact:
Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information.Injuries:
None reported
Retailers:
Ollie's Bargain Outlet stores nationwide and online at www.hsn.com from May 2019 through July 2021 for between about $180 and $330.
Importers:
BISSELL Homecare Inc., of Grand Rapids, Michigan
