Consumer Contact:
Contact Platinum Health toll-free at 833-408-0509 from 8 a.m. to 7 p.m. ET, Monday through Friday, by email at
[email protected], or online at www.recallrtr.com/bedrails or www.platinumhealthllc.com and click on "Recalls" at the top of the page for more information.
Injuries:
Platinum has received one report of a death involving the Bed Assist Rail with Legs (model PHB4000). In October 2021, an 81-year-old man at a nursing home in Pennsylvania died from positional asphyxia after becoming entrapped between his mattress and the bed rail.
Retailers:
The Platinum Health website, PlatinumHealthLLC.com, through major online retailers including Amazon, Walmart.com, eBay, and Overstock, and online medical supply stores nationwide including RehabMart and Fabrication Enterprises. The bed rails were sold from July 2015 through December 2022 for between $65 and $100.