BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard

Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551, 2551W and 25519)

BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519

Recall Date: January 12th, 2023
Units: About 61,000 (In addition, about 4,300 were sold in Canada)
Hazards: The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.
Remedies: Repair
Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.

Description

This recall involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551, 2551W and 25519. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.

Images:

Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551, 2551W and 25519)

Location of model number

Consumer Contact:

Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information.

Injuries:

BISSELL has received 66 reports of the vacuum smoking and emitting a burning odor; including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury.

Retailers:

Walmart stores nationwide and online at www.bissell.com, www.walmart.com, www.qvc.com, www.amazon.com, www.costco.com, www.fingerhut.com, www.acehardware.com, www.kohls.com, and www.wayfair.com from January 2019 through November 2022 for about $360.