ASUS Computer International Recalls ASUS ROG Maximus Z690 Hero Motherboards Due to Fire and Burn Hazards
Recall Overview
| Recall Date | |
|---|---|
| Product | ASUS ROG Maximus Z690 Hero Motherboards |
| Units | About 10,000 |
| Hazards | A capacitor on the motherboard was installed in a reverse position which can lead to a short circuit, overheating or melting, posing fire and burn hazards. |
| Remedies | Consumers should immediately stop using the recalled motherboard and visit https://www.asus.com/us/site/recalls for instruction on how to return the product for a free replacement, including shipping. |
| Manufacturers | Lite-On Vietnam Co. Ltd. (Cong Ty Tnhh Lite On Vietnam), of Vietnam |
Details
This recall involves ASUS ROG Maximus Z690 Hero computer motherboards sold separately for computers. The recalled motherboards have part number 90MB18E0-MVAAY0. Affected units have a serial number that starts with MA, MB, and MC, which indicates the manufacture year in 2021. The part number is located next to the 24-pin power connector on a white label on the bottom side of the motherboard and on the packaging. Detailed instructions to determine if the motherboard is included in this recall can be found on the firm's website at https://www.asus.com/support/rog-maximus-z690-hero-checking.
Consumer Contact
ASUS Computer International toll-free at 888-363-1885 from 9 a.m. to 12 a.m. ET Monday through Friday, online at https://www.asus.com/us/site/recalls or https://www.asus.com/us/ and click on "Recalls" at the bottom of the page for more information.
Product Images
