Consumer Contact:
Marshalls toll-free at 888-627-7425 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.marshalls.com and click on "Product Recalls" at the bottom of the page, or at https://www.marshalls.com/us/store/jump/topic/Product-Recalls/2400019; T.J. Maxx at 800-926-6299 from 9 a.m. to 6 p.m. ET Monday through Friday, online at www.tjmaxx.com, and click on "Product Recalls" at the bottom of the page or at https://tjmaxx.tjx.com/store/jump/topic/product-recalls/2400019; HomeGoods at 800-888-0776 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.homegoods.com and click on "Product Recalls" at the bottom of the page or at https://www.homegoods.com/us/store/jump/topic/find-help/our-product-/2400009#productrecalls; Homesense toll-free at 855-660-4663 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.homesense.com and click on "Product Info/Recalls" at the bottom of the page or at https://us.homesense.com/recalls. Customers can also email customer service at
[email protected].
Injuries:
The firm has received 27 reports of the chairs collapsing or tipping over, including 19 reports of injuries, including cuts, scrapes, soreness and one report of broken ribs and a collapsed lung.
Retailers:
Marshalls, T.J. Maxx, HomeGoods and Homesense stores nationwide from December 2018 through April 2022 for between $300 and $350.