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Product Recall
Norwex USA Recalls Ceramic Knives Due to Laceration Hazard
Recalled Norwex Ceramic Knife
Norwex Ceramic Knives
Recall Date: April 21st, 2022
Units: About 40,000 (In addition, 2,500 in Canada)
Hazards: The handle on the Norwex ceramic knives can break during use, posing a laceration hazard.
Remedies: Replace
Consumers should immediately stop using the recalled ceramic knives and contact Norwex USA for information on how to obtain a free replacement and to request a return kit which includes a pre-paid return shipping label.
Description
This recall involves Norwex Ceramic Knives. The knives have a ceramic blade and bamboo handle. The knife measures about eight inches long with a four-inch blade and a four-inch handle. Norwex is printed on the handle.
Consumer Contact:
Norwex USA Inc. toll-free at 833-882-5569 from 8 a.m. through 8 p.m. CT Monday through Friday and 9 a.m to 5 p.m CT Saturday, email at [email protected] or at https://norwex.biz/en_US/product-recall or at www.norwex.biz and click on product recall link at the bottom of the page.Injuries:
The firm has received 188 reports of incidents, including 158 reports of the handle breaking and 30 reports of damage to the knives during shipping. No injuries have been reported.
Retailers:
Norwex USA and Norwex Canada as a promotional product from January 2022 through February 2022 for free.
Distributors:
Norwex USA Inc., of Coppell, Texas
