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Product Recall
Helvetia Sports Recalls SwissStop Bicycle Disc Brake Pads Due to Fall Hazard
SwissStop EXOTherm disc brake pads
SwissStop EXOTherm cycling disc brake pads
Recall Date: March 13th, 2018
Units: About 750
Hazards: The brake pads can separate from the backplate, posing a fall hazard to the user.
Remedies: Refund
Consumers should return the recalled brake pads to the store where purchased for full refund.
Description
This recall involves SwissStop EXOTherm cycling disc brake pads sold separately as aftermarket spare parts. Only disc pads with models listed below are included in the recall: SwissStop EXOTherm Disc 25 SwissStop EXOTherm Disc 30 SwissStop EXOTherm Disc 26 SwissStop EXOTherm Disc 31 SwissStop EXOTherm Disc 27 SwissStop EXOTherm Disc 32 SwissStop EXOTherm Disc 28 SwissStop EXOTherm Disc 34 The model numbers are listed on the product’s original packaging. The recalled disc brake pads were sold for certain bicycle brake systems. A full list of these brake systems can be viewed on the firm’s site at: http://www.swissstop.ch/brakepads/discbrakes/.
Consumer Contact:
Helvetia Sports toll-free at 866-358-5218 between 8:30 a.m. and 5 p.m. ET Monday through Friday, email at [email protected] or online at www.helvetiasports.com for more information.Injuries:
The firm has received two reports of the brake pads separating from the backplate. No injuries have been reported.
Retailers:
Various cycling shops nationwide from October 2015 through June 2017 for between $40 and $50.
Importers:
SwissStop of Mendrisio, Switzerland
Distributors:
Helvetia Sports, of Peterborough, ON, Canada
