Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards

Allure XTV010002N, XTV010002 (White)

Allure and Allure Pro hair dryers

Recall Date: August 15th, 2018
Units: About 235,000
Hazards: The hair dryer and power cord can overheat and catch on fire, posing fire, burn and electrical shock hazards.
Remedies: Replace
Consumers should immediately stop using the hair dryers and contact Xtava to receive a free replacement hair dryer.

Description

This recall involves the Allure and Allure Pro 2200W ionic ceramic hair dryers. The hand-held hair dryers are black or white and include a concentrator nozzle. The hair dryers were sold separately or as part of various hair care kits that included hair treatment products, a flat iron or a diffuser. Many of the units have a label located underneath the back of the unit bearing the following SKU numbers: XTV010001, XTV010001N, XTV010002, or XTV010002N. All units have “xtava” imprinted on the blower end of the hair dryer.

Images:

Allure XTV010002N, XTV010002 (White)

Allure XTV010001N, XTV010001 (Black)

Consumer Contact:

Xtava toll-free at 877-643-8440 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.xtava.com and click on “Product Recalls” or https://recall-xtava-allure.expertinquiry.com for more information.

Injuries:

The firm has received 193 reports of the hair dryers or power cords overheating, melting, exploding or catching fire, including 18 reports of burns and two reports of a minor electrical shock. Four of the reported burn incidents resulted in a blister to the hand, wrist or finger. One consumer reported a severe burn.

Retailers:

Online at Amazon.com, eBay.com, Walmart.com, Xtava.com, Groupon.com and other websites from October 2014 through August 2018 for between $15 and $60 when sold separately, and for between $20 and $80 when sold as part of a hair care kit.