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Product Recall
Tech Gear 5.7 Recalls Performance Heated Socks Due to Fire and Burn Hazards
Mobile Warming Performance Heated Socks battery
Mobile Warming Performance Heated Socks
Recall Date: March 14th, 2019
Units: 4,000
Hazards: The lithium-ion battery can overheat, melt or ignite when charged with a charger other than the one provided with the product, posing fire and burn hazards to the user.
Remedies: Refund
Replace
Consumers should immediately stop using the recalled socks, remove the battery and contact the firm for instructions on how to receive a free replacement pair of socks with battery or a full refund.
Description
This recall involves Mobile Warming Performance Heated Socks sold with lithium-ion batteries. Only socks with serial number MW18A04-17-14, MW18A04-17-15, MW18A04-M4-10/W6-11 and MW18A04-M10-14 are included in the recall. These socks are gray and made of a poly-cotton blend in men’s and women’s size 6-10 and 10-14. The socks heat when the battery is connected and is in the on position. The heating on/off is controlled through the battery switch or the phone app when a phone is paired.
Images:
Mobile Warming Performance Heated Socks battery
Mobile Warming Performance Heated Socks – front of box
Location of Serial Number – bottom of box
Image of socks without batteries
Consumer Contact:
Tech Gear 5.7 toll-free at 888-908-6024 from 7 a.m. to 5 p.m. PT Monday through Friday or email at [email protected] or online at www.mobilewarming.com and click on “Recall Information” for more information.Injuries:
Tech Gear 5.7 has received four reports of batteries overheating, melting or igniting, resulting in minor property damage in two instances, and melting of the battery case in the others. No injuries have been reported.
Manufacturers:
Mi Croteck Gaoke (HK) Limited/Shenzhen FCY Technology Co. Ltd, of China
Retailers:
Scheels and other sporting goods, workwear and farm supply stores nationwide and online at www.mobilewarming.com and www.Amazon.com from September 2018 through November 2018 for about $130.
Importers:
Tech Gear 5.7, Inc., of San Marcos, Calif.
