myStromer Recalls Electric Bicycles Due to Crash and Injury Hazards (Recall Alert)
Recall Overview
| Recall Date | |
|---|---|
| Product | Stromer ST5 electric bicycles |
| Units | About 195 |
| Hazards | The bicycle stem can break, posing crash and injury hazards to the rider. |
| Remedies | Consumers should immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. myStromer is contacting all known purchasers directly. |
Details
This recall involves all Stromer ST5 pedal-assist electric bicycles. They were sold in a black or gray aluminum frame. The e-bikes have hydraulic disc brakes, an integrated lithium battery located inside the down tube, a motor on the rear hub and a three-button switch on the handlebars. Stromer is printed on the top tube of the bicycle frame and on the seat and chain guard. ST5 is printed on the downtube. Vehicle Identification Number (VIN) TBNST5S700SJA0001 through TBNST5S700SKF0065 is etched on the bottom of the right-side chainstay.
Consumer Contact
myStromer at 800-819-4262 from 9 a.m. to 5 p.m. PT Monday through Friday, 9 a.m. to 5 p.m. PT Saturday and Sunday, email at [email protected] or online www.stromerbike.com and click on Recalls for more information
Product Images
