Cambridge Elevating Recalls Home Elevators Due to Fall Hazard

Photo 1: Exterior of Cambridge Elevating Elmira and Heritage & Hybrid model home elevator
Photo 1: Exterior of Cambridge Elevating Elmira and Heritage & Hybrid model home elevator

Recall Overview

Recall Date
Product Home elevators
Units About 680 (in addition, about 1700 were sold in Canada)
Hazards The landing door on the elevators can unlock without the elevator present, posing a fall hazard.
Remedies Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair.
Manufacturers Cambridge Elevating, of Cambridge, Ontario Canada

Details

This recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). “Cambridge Elevating” is printed on the label inside the elevators. The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box. Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.

Consumer Contact

Cambridge Elevating at 800-265-3579 from 8:30 a.m. to 4:30 p.m. ET Monday through Friday or online at www.cambridgeelevating.com and click on Recall Notifications for more information.

Product Images

Photo 1: Exterior of Cambridge Elevating Elmira and Heritage & Hybrid model home elevator
Photo 2: Photos from outside and inside the elevator
Photo 3: Cambridge Elevating controller label
Photo 4: Label of old operating panel inside cab with Cambridge Elevating logo

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