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Product Recall
Heat Hero Recalls Portable Plug-in Heaters Due to Fire and Burn Hazards (Recall Alert)
Recalled Heat Hero portable mini heater – side view
Portable mini heaters
Recall Date: April 17th, 2019
Units: About 20,000 (In addition, about 49 units weres sold in Canada)
Hazards: The heater can overheat, smoke and catch fire, posing fire and burn hazards.
Remedies: Replace
Consumers should immediately stop using the recalled heaters and contact Heat Hero for a free replacement unit, including shipping. Heat Hero is contacting all known purchasers directly
Description
This recall involves Heat Hero portable mini heaters. The 350W plug-in ceramic space heaters are black and measure about 10 inches tall and 5 inches wide. They have at the top an LED digital screen that displays the temperature and four control buttons, a front grill, a red on/off button on the right side, a three-prong plug on the back and a vent on the bottom. The Heat Hero logo is printed on the product packaging.
Images:
Recalled Heat Hero portable mini heater – side view
Recalled Heat Hero portable mini heater – front view
Recalled Heat Hero portable mini heater – top view
Consumer Contact:
Heat Hero toll-free at 877-479-9172 from 8:30 a.m. to 4:30 p.m. PT Monday through Friday or online at https://shop.buyheathero.com and click on “Recall Information” at the bottom of the page for more information.Injuries:
The firm has received 117 reports of the heater overheating, including 47 units smoking and 10 catching on fire, two resulting in property damage. No injuries have been reported.
Retailers:
Online at Shop.buyheathero.com from October 2018 through March 2019 for between $35 and $45.
Importers:
Heat Hero LLC, of Irvine, Calif.
