Your Stores, your Deals, your Way
Product Recall
VIVO Recalls Speaker Wall Mounts Due to Fall and Injury Hazards
Recalled white and black Vivo MOUNT-PLAY5 wall mounts
VIVO MOUNT-PLAY5 speaker wall mounts
Recall Date: July 16th, 2019
Units: About 2,400
Hazards: The ledge on the front of the speaker wall mount can loosen, allowing both the ledge and the speakers to fall, posing an injury hazard to bystanders
Remedies: Refund
Replace
Repair
Consumers should immediately remove their speaker from the wall mount and contact VIVO to receive free repair kit and instructions, a replacement wall mount or return wall mount for a full refund.
Description
This recall involves VIVO MOUNT-PLAY5 wall mount brackets designed to secure the Sonos Play 5 speakers to the wall or any solid surface. The black or white VIVO wall mounts are made of steel and allow the speakers to tilt and swivel. The wall mounts measure about eight inches tall by five inches wide.
Consumer Contact:
VIVO at 800-371-5654 from 7 a.m. to 7 p.m. CT Monday through Friday, email at [email protected] or online at www.vivo-us.com and click on Contact Us for more information.Injuries:
VIVO has received three reports of the speaker mounts breaking and speakers falling to the floor. No injuries have been reported.
Manufacturers:
Lumi Legend Corp., of China
Retailers:
Amazon.com, eBay.com, Newegg.com, Rakuten.com and Walmart.com from March 2018 through June 2019 for about $30.
Importers:
VIVO, of Goodfield, Ill.
Distributors:
VIVO, of Goodfield, Ill.
