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Product Recall
Happy Plugs Recalls Wireless Headphones Due to Burn Hazard
Recalled Happy Plugs wireless headphones
Happy Plugs Bluetooth Wireless II Headphones
Recall Date: August 27th, 2019
Units: About 6,900 (In addition, about 2,550 were sold in Canada.)
Hazards: The micro-USB charging cable packaged with Happy Plugs wireless headphones can cause the headphones to overheat, posing a burn hazard to consumers.
Remedies: Replace
Consumers should immediately stop using the recalled headphones and charging cable, and return them to their place of purchase or contact Happy Plugs to receive free replacement headphones and charging cable.
Description
This recall involves Happy Plugs Wireless II Bluetooth Headphones sold with an external micro-USB charging cable. The micro-USB charging cable is a black cable about 20 inches in length with a USB 2.0 port on one end and a micro-USB port on the other. The UPC is printed on the back of the product packaging in the lower right corner and the item number is printed on the bottom of the product packaging. The following headphones are included in this recall. Item # Color UPC Item # 7620 Happy Plugs Wireless II Black Gold 811613031059 Item # 7621 Happy Plugs Wireless II Black 811613031066 Item # 7622 Happy Plugs Wireless II White 811613031073 Item # 7623 Happy Plugs Wireless II Pink Gold 811613031080 Item # 7624 Happy Plugs Wireless II Matte Gold 811613031097 Item # 7625 Happy Plugs Wireless II Space Gray 811613031103 Item # 7626 Happy Plugs Wireless II White Marble 811613031110 Item # 7627 Happy Plugs Wireless II Botanica Exotica 811613031127 Item # 7629 Happy Plugs Wireless II Pink Marble 811613032056 Item # 7630 Happy Plugs Wireless II Leopard 811613032063
Images:
Recalled Happy Plugs wireless headphones
Micro USB charging cable sold with the recalled Happy Plugs headphone
Consumer Contact:
Happy Plugs at 800-419-2988 from 9 a.m. to 5 p.m. PT Monday through Friday, email [email protected] and include “Recall” in the subject line, or online at https://happyplugs.com and click on “Support,” then “Warranty and Returns,” then click on “Voluntary Recall and Exchange Program.” The direct link to the recall page can be found at https://happyplugs.zendesk.com/hc/en-us/articles/360024787134-Voluntary-Recall-and-Exchange-ProgramInjuries:
The firm has received one report of the headphones overheating while plugged into their micro-USB charging cables. No injuries have been reported.
Retailers:
Macy’s stores nationwide and online at happyplugs.com from January 2019 through May 2019 for between $10 and $40.
Importers:
Happy Plugs Inc., of New York
