Your Stores, your Deals, your Way
Product Recall
Woom bikes USA Recalls Bicycles Due to Fall and Injury Hazards (Recall Alert)
Recalled woom 4 model
Woom model 4, 5, 6 bicycles
Recall Date: March 19th, 2020
Units: About 5,500
Hazards: The bicycle's front fork can loosen and detach, posing fall and injury risks to the rider.
Remedies: Repair
Consumers should immediately stop using the recalled bicycles and contact the firm for a free repair kit for the front fork. The firm is contacting all known purchasers and providing a free repair kit including installation instructions.
Description
This recall involves woom bicycle models 4 (20 inch), 5 (24 inch) and 6 (26 inch). You can find the model number on the top tube of each bike. The bikes were sold in five different colors: Red, blue, green, purple and yellow. “Woom” is printed across the bottom tube of the bicycle frame.
Images:
Recalled woom 4 model
Recalled woom 5 model
Recalled woom 6 model
Consumer Contact:
Woom bike USA toll-free at 855-966-6872 from 8 a.m. to 5 p.m. CT Monday through Friday or email at [email protected] or online at us.woombikes.com and click on Service for more information.Injuries:
The firm has received two reports of the fork becoming loose or detaching in the U.S. No injuries have been reported.
Retailers:
Online at us.woombikes.com from August 2018 through March 2019 for about $450 (woom 4), $480 (woom 5) and $500 (woom 6).
Importers:
Woom bikes USA, Austin, Texas
