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Product Recall
Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers
Simplex Fire Alarm Control Panel
Recall Date: February 8th, 2011
Type: Fire or Smoke Alarms
Units: About 540
Hazards: The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.
Remedies: New Instructions
Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly.
Description
The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter."
Consumer Contact:
For more information, contact SimplexGrinnell toll-free at (866) 565-6322 or at the firm's website at www.simplexgrinnell.comInjuries:
The firm has received 2 reports of alarms failing to alert monitoring centers. No injuries have been reported.
Manufacturers:
Tyco Safety Products Westminster of Westminster, Mass.
Retailers:
Distributed by SimplexGrinnell from May 2010 to September 2010 for between $10,000 and $20,000.
