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Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability


Recalled satellite communicator

Spot Satellite Communicator


Recall Date: April 19th, 2011
Type: Electronics
Units: About 15,400
Hazards: The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations.
Remedies: Replace
Consumers should stop using the product immediately and contact Spot LLC for a free replacement.

Description

The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery.

Images:


Recalled satellite communicator

Recalled satellite communicator battery compartment showing the ESN label

Recalled satellite communicator with the bundled GPS which is NOT subject to this recall

Consumer Contact:

For more information, contact Spot LLC at (866) 727-7733 between 8 a.m. and midnight ET, Monday through Friday, or visit the firm's website at www.findmespot.com/replacement

Injuries:

Spot LLC has received two reports of product failure in temperatures below 40 degrees Fahrenheit. No injuries have been reported.

Manufacturers:

Spot LLC, of Covington, La.

Retailers:

Cabela's, Bass Pro Shops, REI, L.L. Bean and other retailers nationwide from July 2010 through March 2011 for $549.
Source: https://www.cpsc.gov/Recalls/2011/Spot-Recalls-Satellite-Communicator-Due-To-Loss-of-Emergency-Communications-Capability

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