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Product Recall
Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard
Pogoplug Video file sharing device
Recall Date: August 2nd, 2011
Type: Computers Equipment and Accessories
Units: About 9,500 in the United States and 1,500 in Canada
Hazards: The unit can overheat or catch fire, emitting excessive heat, sparks, smoke or flames.
Remedies: Refund
Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.
Description
This recall involves the Pogoplug Video file sharing device. The device is a black desktop electronics box, measuring about 2.5 inches wide, 7 inches deep, and 5.5 inches high. It is used to stream and share videos, photos, and music and to provide remote access to files stored on drives attached to the device. The device has the word “Pogoplug” on the side. “Model: Pogoplug Video” is listed on a label on the bottom of the device.
Images:
Consumer Contact:
For additional information, contact Cloud Engines toll-free at (866) 582-6651 between 9 a.m. and 5 p.m. PT, by e-mail [email protected] or visit the firm’s website atwww.pogoplug.comInjuries:
Cloud Engines has received three reports of the units overheating. One device caught fire, one device emitted smoke, and one device melted, damaging the desk it was on.
Retailers:
Adorama, B&H, Best Buy, Buy.com, J&R, Pogoplug.com, New Egg, and Sony Style from March 2011 through June 2011 for about $200.
Importers:
Cloud Engines Inc. of San Francisco, Calif.
