Your Stores, your Deals, your Way
Product Recall
LG Electronics and Sears Recall Gas Dryers For Repair Due to Fire Hazard
DLG0452W
LG Electronics and Kenmore Elite® Gas Dryers
Recall Date: August 21st, 2012
Type: Gas Clothes Dryers
Units: About 21,000
Hazards: The gas valve in the recalled dryers can fail to shut off properly, continuing to heat the dryer and its contents after the drying cycle is complete. High temperatures inside and on the exterior surface of the dryers can scorch the drum, as well as burn or damage the dryer contents, posing a risk of burn, fire and smoke inhalation.
Remedies: Repair
Consumers should turn off the gas supply and stop using the dryers until repaired. LG brand owners who purchased their dryer at retailers other than Sears should contact LG customer service to arrange for a free gas valve replacement. Customers who purchased Kenmore or LG brand dryers from Sears should contact Sears' customer service to schedule a free repair to replace the gas valve. Some consumers have already been notified and have received the repair service. ATTENTION: Dryers that have a colored sticker on the back, top, or a colored sticker or a plus sign ("+") on the back, bottom, near the gas valve assembly, have already been repaired. If accessible, consumers can check for these stickers or sign. If not accessible, contact LG or Sears as detailed below.
Description
LG Electronics and Sears' Kenmore Elite brand gas dryers come in the following colors: LG models in white; Kenmore Elite® in red, white and ginger (gold). Model and serial numbers can be found on a label fixed to the front of the dryer above the opened door, which can be viewed only when the dryer door is open. To confirm if your dryer is part of this recall, identify both model and serial numbers, since not all dryers with the listed models are recalled. BrandModel NumbersSerial Numbers LG Electronics DLG0452WDLG1320WDLG2051W 001KW**00001 through 001KW**00090911KW**00271 through 911KW**00630001KW**00001 through 001KW**01518002KW**00001 through 002KW**00450911KW**00184 through 911KW**00561912KW**00001 through 912KW**00090001KW**00001 through 001KW**03150002KW**00001 through 002KW**01620911KW**00061 through 911KW**01860912KW**00001 through 912KW**02520 Kenmore Elite® 796.90512900796.90518900796.91022900796.91028900796.91029900796.92192900796.92198900796.92199900 001KW**00001~001KW**00180911KW**00091~911KW**00450912KW**00001~912KW**00450001KW**00001~001KW**00540002KW**00001~002KW**00090911KW**00001~911KW**00450912KW**00001~912KW**00270001KW**00001~001KW**00360002KW**00001~002KW**00042911KW**00001~911KW**00315912KW**00001~912KW**00540001KW**00001~001KW**00270002KW**00001~002KW**00090911KW**00001~911KW**00171912KW**00001~912KW**00539001KW**00001~001KW**00270911KW**00271~911KW**00402912KW**00001~912KW**00450001KW**00001~001KW**00270911KW**00181~911KW**00542912KW**00001~912KW**00270001KW**00001~001KW**00360911KW**00001~911KW**00440912KW**00001~912KW**00270001KW**00001~001KW**00084911KW**00091~911KW**00361912KW**00001~912KW**00270
Images:
DLG0452W
DLG1320W
DLG2051W
796.905129
796.905189
796.910229
796.910289
796.910299
796.921929
796.921989
796.910299
Both LG and Kenmore Elite Dryers' Model and Serial Numbers are in the location shown in the diagram.
Consumer Contact:
LG Consumer Contact: For additional information about the recall and to schedule a repair, contact LG toll free at (866) 223-5355 between 8 a.m. and 7 p.m. CT Monday through Friday, and between 8 a.m. and 2 p.m. CT on Saturday, or visit the firm's website at www.lg.com/us and click on Public Notices. Sears Consumer Contact: For additional information and to schedule a repair, contact Sears toll-free at (888) 375-9741 between 7 a.m. and 9 p.m. CT Monday through Friday, and between 7:00 A.M. and 6:00 P.M. Saturday, or visit the firm's website at www.sears.com and click on Product Recalls under Customer Service.Injuries:
LG Electronics and Sears have received 141 consumer complaints about dryers continuing to heat after the drying cycle is complete. There were three reports of minor burns to hands or arms. Burnt or scorched clothing was reported in more than 50 incidents.
Manufacturers:
LG Electronics, Inc., of South Korea
Retailers:
LG Electronics brand gas dryers were sold by various appliance stores, including Sears, nationwide from November 2009 through August 2010. Kenmore Elite® brand gas dryers were sold at Sears stores nationwide from November 2009 through August 2010. The approximate retail cost for the recalled dryers was between $650 and $1500 for these various models.
