Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard
Recall Overview
| Recall Date | |
|---|---|
| Product | Johnny G. Krankcycle® by Matrix |
| Units | About 2,200 |
| Hazards | The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users. |
| Remedies | Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online. |
Details
This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.
Consumer Contact
Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.
