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Product Recall
Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard
Recalled Krankcycle with detachable seat
Johnny G. Krankcycle® by Matrix
Recall Date: July 25th, 2013
Type: Exercise Machines/Equipment
Units: About 2,200
Hazards: The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.
Remedies: Repair
Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.
Description
This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.
Consumer Contact:
Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.Injuries:
Two injuries from falls when the seat detached have been reported, including one report of broken ribs and one report of a back injury requiring surgery.
Retailers:
Johnson Health Tech to consumers, health clubs, military facilities, physical therapists, public parks facilities nationwide and they were also sold on various websites, including www.bike-on.com, from January 2008 through January 2012 for between $2,200 and $2,700.
Importers:
Johnson Health Tech North America, of Cottage Grove, Wis.
