Google and HP Recall HP Chromebook 11 Chargers Due to Fire and Burn Hazards; Charger Can Overheat and Melt
Recall Overview
| Recall Date | |
|---|---|
| Product | HP Chromebook 11 power supply/charger |
| Units | About 145,000 units |
| Hazards | The computer's charger can overheat and melt, posing fire and burn hazards. |
| Remedies | Consumers should immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger. |
Details
This recall involves chargers that were sold with the HP Chromebook 11. The charger is black with outlet pins, measures 1¾ inches by ¾ inches, and has a 6-foot long cord with a micro-USB connector on the end. The model number of the charger is MU15-N1052-A00S, which is stamped on the face of the battery charger that has the outlet pins.
Consumer Contact
Google toll-free at (866) 628-1371 between 5 a.m. and 7 p.m. PT seven days a week, or online at http://chromebook.com and click on the Chromebook link at the top of the page and then click on Support for more information.
Product Images
