Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards
Recall Overview
| Recall Date | |
|---|---|
| Product | Hewlett-Packard and Compaq notebook computer AC power cords |
| Units | 5,577,000 in the U.S. and 446,700 in Canada |
| Hazards | The AC power cord can overheat, posing a potential fire and burn hazard. |
| Remedies | Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power. |
| Manufacturers | Hewlett-Packard Company (HP), of Palo Alto, Calif. |
Details
This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.
Consumer Contact
Hewlett-Packard toll-free at (877) 219-6676 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.hp.com and select “Recalls” at the bottom of the page, then select Power Cord Recall.
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