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Product Recall
Tankless Water Heaters Recalled Due to Fire Hazard; Manufactured by Daesung Celtic Enersys; Distributed Exclusively by Challenger Supply Holdings
Quietside tankless gas water heater
Tankless gas water heaters
Recall Date: November 13th, 2014
Type: Gas Water Heaters
Units: About 29,000 in the United States and 2,200 in Canada
Hazards: The water heaters can overheat, posing a fire hazard.
Remedies: Repair
Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair.
Description
This recall involves all models of single- and dual-purpose Coaire and Quietside brand tankless gas water heaters. The recalled water heaters heat either 4 or 7.2 gallons of water per minute. They are white and come in the following dimension ranges: 25-28 inches tall x 15-19 inches wide x 8-14 inches thick. The words "S-Line Condensing" are on the top front and brand names "Coaire" or "Quietside" are on the bottom front of the recalled water heaters.
Images:
Quietside tankless gas water heater
Coaire tankless gas water heater
Consumer Contact:
Challenger Supply Holdings at (800) 729-6118 between 7 a.m. and 6 p.m. CT Monday through Friday or online at www.challengersupply.com and click on “Product Recall” for more information.Injuries:
Daesung has received 40 reports of the units overheating, including four involving burns on the wall where the heater was mounted and two involving fires and property damage. No injuries have been reported.
Manufacturers:
Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea
Retailers:
Independent dealers nationwide and on various websites including Amazon.com from July 2008 through August 2014 for between $500 and $2,000.
Importers:
Challenger Supply Holdings Inc., of Fort Worth, Texas (successor to Quietside Corp., of Santa Fe Springs, Calif.)
