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Product Recall
Bob-Cat Recalls Zero Turn Mowers Due to Crash Hazard (Recall Alert)
CRZ Riding Mower
Bob-Cat Zero Turn Riding Mower
Recall Date: November 20th, 2014
Type: Riding Lawn Mowers
Units: About 4,900
Hazards: The steering control arm component can break under normal use, causing driver to lose control and crash.
Remedies: Repair
Mower should be returned to the dealer where purchased for free repair with a newly designed control arm component. Consumers who completed the warranty registration card were contacted directly by Schiller Grounds Care, Inc, with instructions for obtaining the repair.
Description
The CRZ and XRZ model riding mowers have a chassis with an adjustable10-gauge green steel mower deck. The frame, fuel tank, engine compartment and side discharge chute are made of black metal and plastic components. It has four black wheels, two user-operated lever-arm controls and a gray adjustable high-back seat. The mowers range in size from 76 inches to 79 inches long and 45 inches high. The words "Bob Cat" appear in red lettering on the front of the mower and on top of the mower deck, and in a red and white designed logo on the sides of the mower. The words "TufDeck" and "Professional Cut" appear in white lettering on the front face of the mower deck. The recall mowers are: CRZ 48-inch model number 942699 serial numbers 94260000070-94260001236 CZR 52-inch model number 942601 serial numbers 94260100070-94260101722 CZR 61-inch model number 942602 serial numbers 94260200070-94260200545 XRZ 48-inch model number 942610 serial numbers 94261000070-94261000390 XRZ 52-inch model number 942611 serial numbers 94261100070-94261100709 XRZ 61-inch model number 942612 serial numbers 94261200070-94261200342 The plate containing the serial and model number is located under the seat on the frame cross-member.
Images:
CRZ Riding Mower
XRZ Riding Mower
Consumer Contact:
Call Bob-Cat toll free at (866) 469-1242 between 8 a.m. and 5 p.m. CT Monday through Friday, go to www.bobcatturf.com and click on the Customer Service tab at the top of the page, then click on the Product Recall Information in the drop down menu or write to Schiller Grounds Care, Inc., One Bob-Cat Lane, Johnson Creek, Wis. 53038.Injuries:
Twenty-two incidents reported control arm failure, including failure during use and initial set-up. There have been no reports of injuries.
Manufacturers:
Schiller Grounds Care, Inc., of Johnson Creek, Wisc.
Retailers:
Bob-Cat dealerships nationwide from January 2013 to April 2014 for $4,500 to $5,200.
