Consumer Contact:
Black Diamond Inc. at (800) 775-5552 from 8 a.m. to 5 p.m. MT Monday through Friday, or online at www.blackdiamondequipment.com, www.pocsports.com or www.pieps.com and select Customer Service at the top of the page, then click on Product Recalls in the drop down menu. Consumers can also go to www.jetforcerecall.com to submit your repair claim. The firm can be reached by email at
[email protected].
Retailers:
Specialty outdoor retail stores nationwide and online at www.blackdiamondequipment.com from December 2014 to June 2015 for between $1,250 and $1,300.
Distributors:
Black Diamond Inc., of Salt Lake City, Utah and POC Sports, of Salt Lake City, Utah