HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards
Recall Overview
| Recall Date | |
|---|---|
| Product | HP lithium-ion batteries |
| Units | About 41,000 (In addition, about 2,600 were sold in Canada and about 4,500 were sold in Mexico) |
| Hazards | The battery packs can overheat, posing fire and burn hazards. |
| Remedies | Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. |
Details
This recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. The black batteries measure about 8 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this recall have the following barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.
Consumer Contact
HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at the HP Battery Recall website directly at www.HP.com/go/batteryprogram2016 or www.hp.com and click “Recalls” at the bottom of the page for more information.
Product Images
