LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard
Recall Overview
| Recall Date | |
|---|---|
| Product | LG Chem “RESU 10H” Lithium-Ion Residential Energy Storage System |
| Units | About 1,815 |
| Hazards | The home batteries can overheat, posing a risk of fire and emission of harmful smoke. |
| Remedies | Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan, its distributors and its installers also are attempting to contact all owners directly to arrange for modifications to the recalled batteries to reduce the risk of overheating until they can be replaced with new batteries. |
Details
This recall involves the LG Chem Model RESU 10H lithium-ion storage battery that is installed as part of a residential energy solar panel system. The recalled battery allows owners to capture and store energy from the solar panels. The batteries are wall mounted and measure 29.30 x 35.70 x 8.10 inches. They weigh roughly 220 pounds. The LG Chem logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3SSEG and is located behind the access door of the RESU 10H (Type-R) home battery.
Consumer Contact
LG Energy Solution Michigan toll-free at 866-263-0301 from 9 a.m. to 5 p.m. ET Monday through Friday, email at [email protected], or online at www.lgessbattery.com/us and click on “Battery Recall: Free Replacement Campaign” for more information.
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