Your Stores, your Deals, your Way
Product Recall
LG Energy Solution Michigan Recalls Home Energy Storage Batteries Due to Fire Hazard
Recalled RESU 10H (Type-R) home battery
LG Chem “RESU 10H” Lithium-Ion Residential Energy Storage System
Recall Date: December 16th, 2020
Units: About 1,815
Hazards: The home batteries can overheat, posing a risk of fire and emission of harmful smoke.
Remedies: Replace
Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan, its distributors and its installers also are attempting to contact all owners directly to arrange for modifications to the recalled batteries to reduce the risk of overheating until they can be replaced with new batteries.
Description
This recall involves the LG Chem Model RESU 10H lithium-ion storage battery that is installed as part of a residential energy solar panel system. The recalled battery allows owners to capture and store energy from the solar panels. The batteries are wall mounted and measure 29.30 x 35.70 x 8.10 inches. They weigh roughly 220 pounds. The LG Chem logo is located on the top left side of the front panel. The serial number of the recalled product begins with R15563P3SSEG and is located behind the access door of the RESU 10H (Type-R) home battery.
Images:
Recalled RESU 10H (Type-R) home battery
The serial number label is located behind the access door of the recalled RESU 10H (Type-R) home battery.
Consumer Contact:
LG Energy Solution Michigan toll-free at 866-263-0301 from 9 a.m. to 5 p.m. ET Monday through Friday, email at [email protected], or online at www.lgessbattery.com/us and click on “Battery Recall: Free Replacement Campaign” for more information.Injuries:
The firm has received five reports of fires resulting in minor property damage. No injuries have been reported.
Retailers:
Various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply, and Inter Island Solar Supply, from January 2017 through March 2019 for about $8,000.
Importers:
LG Energy Solution Michigan, Inc., of Holland, Mich. (formerly LG Chem Michigan Inc.), a wholly-owned subsidiary of LG Energy Solution, Ltd. (in turn a wholly-owned subsidiary of LG Chem Ltd.).
