Fox Factory Recalls Mountain Bike Shock Absorbers Due to Fall and Injury Hazards
Recall Overview
| Recall Date | |
|---|---|
| Product | Mountain bike rear shock absorbers |
| Units | About 6,100 (in addition, about 1,200 were sold in Canada) |
| Hazards | The bicycle's rear shock absorber outer sleeve can rupture, allowing the sleeve to come in contact with other bicycle parts or the rider, posing a fall and injury hazard. |
| Remedies | Consumers should immediately stop using bicycles with the recalled rear shock absorbers and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Fox for instructions on receiving a free repair. |
| Manufacturers | Fox Factory, Watsonville, Calif. |
Details
This recall involves all model year 2016 and some 2017 FLOAT X2 bicycle rear shock absorbers sold both individually and installed on YT, Giant, Pivot, Intense, Ibis, Scott, Trek, GT, Knolly, Norco, Rocky Mountain, Diamondback, Morpheus, Foes Racing, Orbea and Canyon full-suspension mountain bikes and frames. The solid black or black and gold FLOAT X2 shocks have an air sleeve construction. FLOAT X2 is printed on the external reservoir connected to the blue compression and red rebound adjusters that have X2 and RVS laser etched on them. Recalled shocks do not have a "250 psi max" label directly under the air fill boss on the outer sleeve of the shock. Recalled shocks and bike models can be identified at http://ridefox.com/recall.
Consumer Contact
Fox toll-free at 855-360-3488 from 8 a.m. to 5 p.m. PT Monday through Friday, email at [email protected] or online at http://ridefox.com/recall and click on the recall link for more information.
Product Images
