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Product Recall
SUNS International Recalls Residential Elevator Interlock Switches Due to Fall and Crushing Hazard; Risk of Death or Serious Injury
Recalled SUNS SS6291 Solenoid Interlock Switch
SUNS SS6291 Solenoid Interlock Switches
Recall Date: June 4th, 2026
Units: About 7,000
Hazards: The affected interlock switches can become stuck in a retracted position, allowing the exterior door to remain unlocked, posing a risk of death or serious injury if the elevator is called to another floor.
Remedies: Repair
Consumers should stop using their residential elevator containing the SUNS interlock switch immediately and contact SUNS or their elevator installer listed below for free professional installation of a replacement interlock switch.
Description
This recall involves all SUNS International SS6291 Solenoid Interlock switches used in residential elevators produced from August 20, 2024, through November 6, 2025, with date codes 2431 through 2543. The SUNS SS6291 interlock switch measures approximately 10 inches by 2 inches and weighs about 2-pounds. "SUNS", the model number and date code are printed on a label on the side of the product.
Consumer Contact:
SUNS International toll-free at 978-349-2329 from 10 a.m. to 6 p.m. ET Monday through Friday, by email at [email protected], or online at www.suns-usa.com and click on "Recall" at the top of the page for more information. Consumers may also contact their elevator installer/manufacturer: Elevator Installer/Manufacturer Email Address/Phone Number/Website Southeast Elevator (including Home Elevator Systems, Panhandle Elevator, Gulfside Elevator, Palm Beach Lifts, ZMA Lifts, REAL Elevator) [email protected] 844-460-5670 https://seelevator.com/suns-interlock-recall/ Scranton Home Elevators [email protected] 813-477-0358 The Home Elevator Co. [email protected] 866-632-0342 EDCO Elevator [email protected] 251-990-7464 Inclinator Company of America [email protected] 800-343-9007 https://inclinator.com/ American Access [email protected] 800-409-3349 https://aaccessis.com/ American Elevator Company LLC [email protected] 423-267-5438 Rise Above Elevator [email protected] 772-240-5777 https://riseaboveelevator.com/Injuries:
SUNS has received one report of the interlock switch becoming stuck, which can allow the elevator door to remain unlocked. No injuries have been reported.
Retailers:
SUNS International and authorized residential elevator dealers nationwide from September 2024 through November 2025 for about $200.
Importers:
SUNS International LLC, of Chelmsford, Massachusetts
