Your Stores, your Deals, your Way
Product Recall
Look Cycle Recalls Aerostems and Road Bikes Due to Fall, Crash Hazards
Look Cycle Aerostem
Look Cycle road bikes and Aerostems
Recall Date: March 28th, 2017
Units: About 800
Hazards: The stainless steel clamp that secures the stem to the handlebars can corrode and break, posing a fall and crash hazard.
Remedies: Repair
Consumers should immediately stop using bicycles with the recalled Aerostems and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Look Cycle for instructions on receiving a free repair.
Description
This recall involves Look Cycle Aerostems sold either as an after-market component or installed as original equipment on Look Cycle model 695 and 795 road bikes for model years 2014 through 2017. The Look Aerostems are made of black carbon fiber material with a black steel clamp around the handlebars. Recalled models have either no number or the number 380706 printed in white on the bottom of the clamp. A complete list of photos of the recalled stems and bike models can be found on the firm's website at http://www.lookcycle.com/en/safety-notice.
Images:
Look Cycle Aerostem
Look Cycle Aerostem clamp with no model number
Look Cycle Aerostem clamp with model number
Look Cycle road bike
Consumer Contact:
Look Cycle at 800-822-1980 from 8 a.m. to 5 p.m. ET Monday through Friday, email at [email protected] or online at http://www.lookcycle.com/ click on the Safety Notice tab for more information.Injuries:
The firm has received one report of the stainless steel clamp on an Aerostem breaking. No injuries have been reported.
Retailers:
Independent bike stores nationwide from July 2013 through December 2016 for about $500 for the stems sold individually and for between $5,500 and $16,000 installed as original equipment on Look Cycle road 695 and 795 road racing bicycles.
Importers:
Hawley LLC, of Lexington, S.C.
