Consumer Contact:
Aterian toll free at 833-910-6095 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at
[email protected], or online at recall.pursteam.com or at https://pursteam.com/ and click on "Product Recall" at the top of the page for more information.
Injuries:
Between December 2020 and 2024, there were 80 reports of hot water being expelled from the PurSteam Elite Travel Steamer model PS-510, including 14 reports of burn injuries. Between December 2020 and 2024, there were 392 reports of hot water being expelled from the PurSteam Mighty Lil Steamer model PS-550, including 40 reports of burn injuries, two of which were reported as second-degree burns. There are additional reports of hot water being expelled from both steamer models, including reports of burn injuries, from before Aterian's acquisition of PurSteam in December 2020.
Retailers:
Online at Pursteam.com, Amazon.com and Walmart.com from December 2020 through April 2025 for between about $15 and $35 for the PurSteam Elite Travel Steamer model PS-510, and from December 2020 through January 2024 for between about $11 and $30 for the PurSteam Mighty Lil Steamer model PS-550.
Importers:
Aterian, Inc., of Summit, New Jersey